shortfall collection
Stop Losing Money on Medical Aid Shortfalls — Automate Patient Payments Today
Recover the money your patients owe you — effortlessly, quickly, and transparently
“Do you know how much money is slipping through your practice every month?”
Include a short example of R250 shortfall per patient × 100 patients → R25,000 lost.
Solution Section:
“Our system detects unpaid amounts automatically and collects them via PayFast recurring payments — no chasing patients, no missed revenue.”
Doctor’s Pain: The Shortfall Problem
Doctors face this every day:
Medical aid pays less than billed
Example: You bill R850 for a consultation → Medical aid pays R600 → R250 shortfall.
Most GPs see this on 50–70% of their claims, so it adds up quickly.
Manual collection is time-consuming
Chasing patients for small amounts is frustrating.
Staff have to send invoices, make calls, follow up — a huge drain on resources.
Money slips through the cracks
Some patients never pay their shortfalls.
Doctors lose thousands of Rands monthly without even realizing it.
No simple tracking system
Current practice management software often doesn’t highlight shortfalls clearly.
Doctors cannot see exactly how much money is outstanding at a glance.
💡 Our Solution: Automated Shortfall Collection
Here’s how your SaaS solves this pain immediately:
Automatic Detection of Shortfalls
Upload your remittance reports (CSV/PDF) from MediSwitch.
Our system automatically calculates the exact amount owed by each patient.
Seamless Payment Collection via PayFast
Shortfalls can be collected automatically with patient consent.
Recurring payments allow patients to pay monthly without you chasing them.
Intelligent Dashboard
Shows all outstanding shortfalls.
Highlights money at risk and payments collected.
Makes cashflow predictable and visible.
Fast & Easy Setup
No integration with MediSwitch needed.
Upload reports → system does the math → start collecting in days.
🔥 Value to Doctors
Recover lost revenue immediately
Reduce administrative burden — no more chasing patients
See exactly what’s owed at a glance
Increase cashflow predictably
No complex system setup — just upload reports and collect
Patient Funding for Medical Shortfalls
Helping Patients Say “Yes” to Treatment
Medical care should never be delayed because of a shortfall.
We offer Patient Funding Solutions designed to help patients cover medical shortfalls, co-payments, and procedures not fully covered by medical aid — so doctors get paid faster and patients get the care they need immediately.
What Is a Medical Shortfall?
A medical shortfall happens when:
Medical aid does not cover the full procedure cost
There is a co-payment required
The patient has exhausted their medical savings
The procedure is excluded from their plan
The treatment is private or elective
This often creates stress for patients — and delays payment for doctors.
Our Solution: Patient Funding
We provide access to structured medical funding that allows patients to:
Cover co-payments and shortfalls
Finance private procedures
Pay over manageable monthly instalments
Get fast approval (subject to assessment)
Proceed with treatment without delay
This means doctors can treat patients without worrying about affordability barriers.
Why Doctors Should Offer Patient Funding
When patients cannot afford shortfalls, practices experience:
Cancelled procedures
Delayed bookings
Outstanding balances
Cashflow disruptions
Difficult payment conversations
By offering patient funding at your practice, you:
Increase procedure acceptance rates
Improve cashflow
Reduce bad debt
Enhance patient experience
Grow revenue without increasing patient volume
It’s not about discounting your services — it’s about making them accessible.
How It Works
Patient is informed of shortfall amount
Patient applies for funding (simple application process)
Approval is processed
Payment is arranged
Doctor receives payment
Patient repays in structured instalments
We make the process smooth and professional, protecting both the doctor and the patient.
Who Can Use This?
Patient funding is ideal for:
Specialists
General Practitioners
Dentists
Surgeons
Aesthetic Clinics
Radiology Practices
Day Hospitals
Any practice that experiences shortfalls or co-payments can benefit.
Benefits for Patients
No treatment delays
Affordable monthly payments
Preserves emergency savings
Access to better quality care
Financial dignity
We believe healthcare should be accessible — without financial embarrassment.
Benefits for Doctors
Improved collection rates
Faster payment cycles
Higher treatment conversions
Reduced admin stress
Stronger patient loyalty
When patients have payment options, they choose to proceed.
Our Mission
Our mission is simple:
To remove financial barriers between doctors and patients.
Healthcare should not stop because of affordability.
With patient funding, everyone wins.
Partner With Us
If you are a medical practice looking to:
Increase revenue
Reduce outstanding balances
Help patients afford treatment
Improve cashflow
Let’s partner together.
👉 Contact us today to activate Patient Funding at your practice.
Doctor’s Pain: The Shortfall Problem
Doctors face this every day:
Medical aid pays less than billed
Example: You bill R850 for a consultation → Medical aid pays R600 → R250 shortfall.
Most GPs see this on 50–70% of their claims, so it adds up quickly.
Manual collection is time-consuming
Chasing patients for small amounts is frustrating.
Staff have to send invoices, make calls, follow up — a huge drain on resources.
Money slips through the cracks
Some patients never pay their shortfalls.
Doctors lose thousands of Rands monthly without even realizing it.
No simple tracking system
Current practice management software often doesn’t highlight shortfalls clearly.
Doctors cannot see exactly how much money is outstanding at a glance.
💡 Our Solution: Automated Shortfall Collection
Here’s how your SaaS solves this pain immediately:
Automatic Detection of Shortfalls
Upload your remittance reports (CSV/PDF) from MediSwitch.
Our system automatically calculates the exact amount owed by each patient.
Seamless Payment Collection via PayFast
Shortfalls can be collected automatically with patient consent.
Recurring payments allow patients to pay monthly without you chasing them.
Intelligent Dashboard
Shows all outstanding shortfalls.
Highlights money at risk and payments collected.
Makes cashflow predictable and visible.
Fast & Easy Setup
No integration with MediSwitch needed.
Upload reports → system does the math → start collecting in days.
🔥 Value to Doctors
Recover lost revenue immediately
Reduce administrative burden — no more chasing patients
See exactly what’s owed at a glance
Increase cashflow predictably
No complex system setup — just upload reports and collect